Frequently Asked Questions
Everything you need to know about shopping with the Royal Academy Of Dance Shop, from uniform requirements to global delivery.
How do I know which RAD uniform I need for my grade?
Each ballet grade has specific uniform requirements. You can browse our 'Uniform by Grade' section to find the approved leotards, footwear, and accessories required for your specific level of study and examinations.
What is your return policy for dancewear and shoes?
Items can be returned within 28 days of receipt, provided they are in original condition with all tags attached. For hygiene reasons, tights and undergarments cannot be returned if the packaging has been opened.
Do you offer international shipping?
Yes, we ship our premium dancewear and accessories globally. Shipping costs and delivery times vary depending on the destination country and will be calculated at checkout.
How should I care for my RAD leotards and performance wear?
To maintain the elasticity and color of your dancewear, we recommend hand washing in cold water with mild detergent. Avoid fabric softeners and do not tumble dry; instead, lay the garments flat to dry.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay for a secure checkout experience.
How do I ensure I am ordering the correct shoe size?
Dance shoes often fit differently than standard street shoes. We provide a detailed size guide on every product page to help you measure your feet and select the perfect fit for comfort and support.